Manage a channel

Open the channel

After a channel is connected, go to Home and click the channel and the actions modal appear. If Home is in table layout, click Actions.

You can also switch to table view (the table icon next to Connected channels), then click Add filters to open the smart filter. Narrow the list by social platform, connected account, group, or status, then click Actions on the row you want.

Plus, You can do the same from a channel chip on the calendar.

What you can do

Action	What it does
Create Post	Opens the editor with this channel already selected
Complete setup	Finish picking a Page, channel, or account — see Connect a channel
Refresh connection	Sign in again, or paste a new API key. Shown when the login is stale
Copy channel ID	Copies this channel’s id. You only need it for the API, CLI, or an assistant
Move / add to group	Puts the channel in a channel group
Edit time slots	The times of day you usually post — see Posting time slots
Disable channel	Stops posting without removing the connection. Use Enable channel to resume
Delete channel	Removes the connection from this workspace after all posts for the channel are gone

When the login expires

Social logins do not last forever. When one stops working, the channel shows Refresh needed and new posts start failing.

Click Refresh connection. For most networks you approve access in the browser again.

A few things to keep in mind:

• Refreshing is not the same as adding a new channel. On Cloud it does not use another channel slot.
• Approve the same account. Signing in as someone else mixes that channel’s history with a different profile.
• Posts that already failed are not sent again on their own. Open the failed card, fix anything that needs it, and schedule it once more.

Pause or remove

On Cloud, plan limits treat channels in two ways. A connected cap counts every non-deleted channel (including disabled ones). An active cap counts only channels that are not disabled. See Cloud limits.

Disable leaves the channel in the workspace but takes it out of service. You cannot schedule new posts to it until you click Enable channel.

Posts that were already scheduled are not cancelled. They stay on the calendar until their time, then fail. Re-enable the channel before that time if you still want them to go out.

After a plan downgrade, OpenQuok may auto-disable the most recently connected channels until the workspace is within the new active limit. Connected channels stay in the workspace; only their active status changes.

Delete removes the connection. OpenQuok asks you to confirm, then Remove. You can connect that account again later.

Delete is blocked while any post still references the channel (drafts, scheduled, published, or failed). Remove or delete those posts first, or disable the channel instead if you only want to pause posting.

On self-hosted OpenQuok with billing unset, there is no channel cap. Disable and delete are only about whether you still want that account in the workspace.

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